Recent Posts

The Fire Damage Process

2/3/2020 (Permalink)

SERVPRO logo over flames with words saying "We fix fire damage." Our trained technicians work hard to get your fire damage cleaned up so you can get back to normal.

Have you ever wondered what the process for handling a fire damage is? We have a detailed process, but here we will share a broad overview. 

-First thing (if needed), we provide board up services. This ensures that critters and people can not walk up and remove your belongings.

-We work closely with the fire departments and fire inspector as we wait for the origin of the fire to be determined. 

-Once we are given the all clear to enter the structure, we begin to pack out the contents so they can be moved to our warehouse for cleaning. 

-If any demolition is needed, we work to get it removed before cleaning.

-A crew will then begin to clean each surface in the home. We start a the top (ceilings) and work down. We have special sponges that remove the soot. 

-Once the clean/wipe down is completed,  encapsulation begins.

This process leaves the home ready for the reconstruction team to come in and make it #LikeItNeverEvenHappened.

Water Damage At The Library

1/2/2020 (Permalink)

SERVPRO fans sitting between shelves of books at the library. SERVPRO of Gadsden is always #HereToHelp 24/7/365.

When the Gadsden Public Library had a water damage, they called SERVPRO of Gadsden. A water pipe in the ceiling of their main floor bathroom had ruptured. Water had infiltrated three rooms on the main floor as well as run down the elevator shaft to the basement.

One of the first things we had to do was lock out the elevator so that we could extract the water in the shaft. This is done by ensuring no one is in the elevator and flipping the main switch to off. A lock is placed on the switch to prevent it from being turned back on before it is safe to do so.

Water was extracted from all affected areas. Debris was cleaned up. Floors were mopped and drying equipment was set. Due to the quick action of our crews, the library only opened 40 minutes late. We are also happy to announce that no books received any water damage, though we could have handled that as well.

Fire Damage Process

1/2/2020 (Permalink)

A burned room with the words fire damage on it. Our trained technicians work hard to get your fire damage cleaned up.

Have you ever wondered what the process for handling a fire damage is? We have a detailed process, but here we will share a broad overview. 

-First thing (if needed), we provide board up services. This ensures that critters and people can not walk up and remove your belongings.

-We work closely with the fire departments and fire inspector as we wait for the origin of the fire to be determined. 

-Once we are given the all clear to enter the structure, we begin to pack out the contents so they can be moved to our warehouse for cleaning. 

-If any demolition is needed, we work to get it removed before cleaning.

-A crew will then begin to clean each surface in the home. We start a the top (ceilings) and work down. We have special sponges that remove the soot. 

-Once the clean/wipe down is completed,  encapsulation begins.

This process leaves the home ready for the reconstruction team to come in and make it #LikeItNeverEvenHappened.

Water Damage Ready 24/7/365

11/12/2019 (Permalink)

A crew member giving a thumbsup out the window of a green SERVPRO van. We are here to help 24 hours a day, 7 days a week, 365 days a year.

Flooding and water emergencies don’t wait for regular business hours and neither do we. SERVPRO of Gadsden provides emergency cleaning and restoration services 24 hours a day, 7 days a week—including all holidays.

Faster To Any Size Disaster

Flooding and water damage is very invasive. Water quickly spreads throughout your home and gets absorbed into floors, walls, furniture, and more.  SERVPRO of Gadsden arrives quickly and starts the water extraction process almost immediately. This immediate response helps to minimize the damage and the cleaning and restoration costs.

Need Emergency Service? Call Us 24/7 – 256-547-3778

Water Damage Timeline

Within Minutes

  • Water quickly spreads throughout your property, saturating everything in its path.
  • Water is absorbed into walls, floors, upholstery, and belongings.
  • Furniture finishes may bleed, causing permanent staining on carpets.
  • Photographs, books, and other paper goods start to swell and warp.

Hours 1 - 24:

  • Drywall begins to swell and break down.
  • Metal surfaces begin to tarnish.
  • Furniture begins to swell and crack.
  • Dyes and inks from cloth and paper goods spread and stain.
  • A musty odor appears.

48 Hours to 1 Week:

  • Mold and mildew may grow and spread.
  • Doors, windows, and studs swell and warp.
  • Metal begins to rust and corrode.
  • Furniture warps and shows signs of mold.
  • Paint begins to blister.
  • Wood flooring swells and warps.
  • Serious biohazard contamination is possible.

More Than 1 Week:

  • Restoration time and cost increase dramatically; replacing contaminated materials and structural rebuilding may be extensive.
  • Structural safety, mold growth, and biohazard contaminants pose serious risks to occupants.

About SERVPRO of Gadsden

SERVPRO of Gadsden specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

Keeping Up With Mother Nature

11/12/2019 (Permalink)

A SERVPRO box truck stocked with equipment for a storm. Ready to help where ever we are needed.

Being a part of the SERVPRO family is wonderful. Our franchises work together to service our customers. This is never more important than when a storm hits. We aren't talking a small thunderstorm here, your local franchise can handle that.

We are talking about hurricanes, floods and polar vortexes. Our franchise stands ready to help our customers every day locally, but we also stand ready to travel for storm when another area needs us.  

That is one of the best parts of this franchise system. When someone is in need there is more than enough help willing to step up. This can be comforting when you think of a storm situation happening here. SERVPRO franchises from all across the country will rapidly move into our area to help get all of you back to normal. 

Commercial Mold

11/11/2019 (Permalink)

Three crew members in Tyvek suits in front of a green SERVPRO van. These guys are getting suited back up in PPE after a break.

Two months ago SERVPRO of Gadsden received a call from a large commercial space to assess what the customer called a small mold issue. This "small" job has been one of the largest mold jobs we have ever worked. 

After assessing the space and seeing the severity of the mold we called in an industrial hygienist. The hygienist came in to do mold and air quality testing. These tests tell what type of mold is present and how many parts per million are in the air. With this information they create a mold protocol, which lists in detail how the mold is to be treated and removed.

Our crews are working diligently to remediate this mold problem. They use the protocol and follow the steps laid out for treating this issue. By the end of the week the space will be tested again by the hygienist to ensure the microbial growth has reached the proper reduction percentage. 

If you feel like your business needs mold remediation, give us a call. We will come out and assess the problem for free. 

Space Heater Safety

11/11/2019 (Permalink)

A space heater sitting on the floor. Always use caution when using space heaters.

I know it seems like a topic we cover all the time, but it’s a valid one. Temperatures have begun to dip and that means space heaters are coming out. They are great little appliances for heating small spaces, but they do come with some pretty serious dangers if precautions are not taken.

  1. Never plug a space heater into a multiplug. These plugs are not capable of handling the load a space heater carries. This can cause them to overheat, melt, or catch fire.
  2. Make sure there is no dust buildup on space heaters before using them. This dust can catch fire as the heater warms up.
  3. Inspect the heater and it’s cord to make sure there are no frays or other damage.
  4. Never cover the cord. It could cause a rug or blanket to catch fire. 
  5. Keep a minimum three foot distance from the heater of all flammable items. This also helps to ensure the heater isn’t accidentally knocked over.
  6. Heaters should only be used under supervision. Never leave them on when you leave the house or go to bed.
  7. Never leave children alone with heaters. They could burn themselves.

These tips should help prevent any fire damage due to space heaters. However, should you experience one call SERVPRO of Gadsden at 256-547-3778. We are an industry leader in fire and water damage restoration. 

Planning for 2020

11/8/2019 (Permalink)

SERVPRO staff sitting around a table in a meeting room. Planning for 2020 allows us to better serve our customers.

Two of the things we strive for are growth and excellent customer service. This last week our owners and management staff sat down for our Strategic Planning meeting. This is where we talk about our strengths and weaknesses. We talk about opportunities that could help us grow. As a group we did a deep dive into what has worked for us and what hasn’t. There was a lot of brainstorming ways to improve the customer experience and help the communities we serve. We outlined our vision and mission for 2020. 

This is a common practice in larger businesses, but it is not often heard of in smaller companies. We may be a part of SERVPRO Industries, but our franchises are all locally owned and operated. Every year we schedule out time for this meeting. Preparation takes several days and sometimes a week or more. This meeting is designed to help us better help you, the customer. 

Being Storm Ready

11/8/2019 (Permalink)

Owner Chris Lamey standing in the back of our box truck loaded with equipment headed for storm. We are always ready and #HereToHelp for any storm situation.

Being storm ready is an important part of owning a SERVPRO franchise. We know that disaster can strike anytime and anywhere without any notice. We have survived disastrous storms in our own service area and with the help of SERVPRO Large Loss and Disaster Recovery teams, no job is too big or too small for us to handle. Our franchise has been honored to work alongside other franchises in storm relief response in the following states this past year: North Carolina and Illinois. Our entire staff stands ready at anytime to respond to these types of disasters. And whether an employee is boots on the ground in the disaster recovery area or still here back at home, we all support each other and our neighbors in helping put communities back together. When we do respond to storm jobs across state lines, we do so representing the SERVPRO brand proudly with trained, IICRC certified technicians, experience, and big hearts to do what needs to be done quickly, efficiently, and compassionately. We hope that you never experience this type of loss but we know just what to do if it happens to you.

Water Damage? Here's What To Expect

11/7/2019 (Permalink)

SERVPRO air movers lined down a hallway. These airmovers work with a dehumidifier to dry out the water damaged space.

So you have a water damage. Maybe your water heater leaked or a pipe burst. Maybe the bathtub or dishwasher overflowed. The possibilities seem to be endless. Home owners try not to worry about these things and pray they never need us, but they’re happy we’re here when the time comes. Here is a list of questions you may be asked if you call for our services:

-Type of loss (water, fire, etc.)

-What is the source of the loss? 

-Has the cause of loss been fixed? 

-Is there standing water?

-How many rooms/floors are affected?

-Is thre power and water available?

-Contact information: name, address, telephone number, etc.

-Have you contacted your insurance company? If so, what is the policy and claim number? We usually ask who your agent is as well.

These questions can seem like a waste of time when you call to report your loss, but these actually can speed up the process. The information gathered helps us route crews to you with the proper amount of equipment quickly. It also gives us what we need to be able to call your insurance agent and get the approvals to provide these emergency services. 

We show up to your house and get a few forms signed. The crews will assess the damage and begin extracting the water. Before you know it drying equipment will be set up. A crew member will set a time with you to come back and check/monitor the status of the drying process each day until it is dry, which is usually three days. If there are any items that need to be removed, we check with the insurance adjuster before removing. Non-salvageable items are photographed and logged so it can be turned into your insurance. Once the drying is done any reconstruction needed can be scheduled with our reconstruction division.