Recent Posts

A Happy Customer

6/1/2018 (Permalink)

General A Happy Customer Look at this before and after of a carpet cleaning!

Our motto at SERVPRO is “Like it never even happened.” That’s always our goal: to make things look like they did before the loss occurred.  In reality, though, it is difficult to make that happen every time.  But at the very minimum, we want to please our customer and make it look better than it did when we when we got there.  We extract the water, remove the drywall, clean off the soot, scrub the carpet stain, tarp the roof, board up the door, tear out the ceiling, haul debris, pack the boxes, move items to storage, mop the floor, and so on.  We do our best to make the situation better for our customers and exceed their expectations.  Today, our crew was out doing a carpet cleaning.  The homeowner walked into the room where we were cleaning the carpets and gasped at the difference between the before and after.  She gave the crew the biggest smile and commented that she didn’t even remember the carpets being that color, referring to the original color that was revealed at the “cleaned” section! That is what we strive for! A happy customer!

Christmas is a time of giving

6/1/2018 (Permalink)

Community Christmas is a time of giving Chrsitmas presents lovingly selected and wrapped for a family in need.

Christmas is a time of giving.  A time to help those in need. We were so honored at Christmas 2017 to provide for a local family in need. Through our normal work schedule and interaction with clients, we became aware of a this family and reached out to see if there was a way we could help them by providing food and presents at Christmas.  SERVPRO Anniston was given the list of children in the family, their shoe and clothing sizes, and wish list from each child.  Our staff went to town with the shopping list and had fun picking out new clothes, shoes, toys, and stocking stuffers for this family! We even got them a gift card to the local supermarket to help them with all the fixings for their Christmas meal.  We wrapped all the presents and loaded them in SERVPRO boxes so that each child had his/her own box of Christmas presents and Christmas stockings.  It really brings the spirit of Christmas alive when you can give in this way.  At SERVPRO Anniston, we love helping out in our community and we look forward to many more opportunities to make a difference.

Seasonal Watering Tips

3/9/2018 (Permalink)

INDOOR WATERING TIPS:

Don’t forget to check your faucets for leaks ?! Leaks waste water 24 hours a day, 7 days a week.

Everyday Water Use
    • Do not let the faucet run while brushing your teeth. Just wet your toothbrush and fill a small glass with water for rinsing out your mouth.
    • Limit showers to no longer than 5-minutes.
    • Select the appropriate water level for the size of your load of laundry or dishes.
Watering Plants
    • Rotate plants toward the light whenever you water them to keep them growing straight.
    • Water hanging plants with ice cubes to keep water from spilling out of the bottom.
    • Use pots made from non-porous material such as plastic to help plants retain moisture longer

OUTDOOR WATERING TIPS:

Lawn care When the weather is hot, outdoor water usage increases significantly. The good news is that most lawns can thrive with less water than you think.

When to Water
    • To determine if your grass needs watering, step on it. If it springs back up, it doesn’t need watering. If the blades of the grass lie flat, it’s time to water.
    • Turn the sprinklers on at a low speed to avoid wasteful run-off. Remember, over-watering promotes shallow root growth, making your lawn less hardy.
    • Water early in the morning or in the evening after the sun has set to help prevent losing water to evaporation. As much as 30% of water can be lost to evaporation.
    • If using automatic sprinklers, install a rain sensor to avoid watering on rainy days.
How to Water
    • Water slowly and thoroughly during cool, windless hours, and as infrequently as possible. Never water to the point of run-off.
    • If necessary, water in several short sessions rather than one long one. Three ten-minute sessions spaced 30 minutes apart will allow your lawn to better absorb moisture.
    • Let grass grow taller in hot weather. Most southern lawns will thrive if they receive one inch of water per week during the summer.

Gadsden, Alabama Smoke and Soot Damage

3/2/2018 (Permalink)

Smoke and soot is very invasive and can penetrate various cavities within your home, causing hidden damage and odor. Our smoke damage expertise and experience allows us to inspect and accurately assess the extent of the damage to develop a comprehensive plan of action.  

Smoke and soot facts:

  • Hot smoke migrates to cooler areas and upper levels of a structure.
  • Smoke flows around plumbing systems, seeping through the holes used by pipes to go from floor to floor.
  • The type of smoke may greatly affect the restoration process.

Different Types of Smoke

There are two different types of smoke–wet and dry. As a result, there are different types of soot residue after a fire. Before restoration begins, SERVPRO of Gadsden will test the soot to determine which type of smoke damage occurred. The cleaning procedures will then be based on the information identified during pretesting. Here is some additional information:

Wet Smoke – Plastic and Rubber

  • Low heat, smoldering, pungent odor, sticky, smeary. Smoke webs are more difficult to clean.

Dry Smoke – Paper and Wood

  • Fast burning, high temperatures, heat rises therefore smoke rises.

Protein Fire Residue – Produced by evaporation of material rather than from a fire

  • Virtually invisible, discolors paints and varnishes, extreme pungent odor. 

Our Fire Damage Restoration Services

Since each smoke and fire damage situation is a little different, each one requires a unique solution tailored for the specific conditions.  We have the equipment, expertise, and experience to restore your fire and smoke damage.  We will also treat your family with empathy and respect and your property with care.

Have Questions about Fire, Smoke, or Soot Damage?
Call Us Today – 256-547-3778

Removing Odor

11/9/2017 (Permalink)

Commercial Removing Odor Let us clean your commercial business today!

Your basic cleaning service is not going to have the expertise to effectively deodorize your home. Take advantage of SERVPRO’s residential cleaning services to remove unwanted odors.

We have the training and equipment to identify and eliminate these offensive odors. By identifying the cause of the odor and determining the conditions in which it contacts surfaces, the odor can often be removed over time without a trace. Our technicians have access to several odor removal products capable of penetrating surfaces to neutralize an unpleasant odor thoroughly.

The science of identifying and eliminating odors can be a tricky thing, so give us a call, and leave the restoration to us.

Life happens.

Kids spill drinks, pets have accidents and homes get dirty. SERVPRO of Gadsden has the expertise to provide a deeper clean than your basic house cleaning service.

We want to make things easier on you this year. Put your feet up and give us a call.

Need Commercial Cleaning Services?

Call us today! 256-547-3778

Commercial Duct Cleaning

11/9/2017 (Permalink)

Commercial Commercial Duct Cleaning Are your ducts in a row?

A building’s heating, ventilation, and air conditioning system (HVAC) and subsequent ducts are the key component to air quality. HVAC and duct cleanliness have a direct impact on the functionality of the equipment as well, a clean system ought to function at maximum capacity. If your system is clean and properly functioning, it should provide you with positive indoor air quality and a lower monthly cost of running your HVAC system.

You can keep your commercial ducts in a row by changing the filters within the system regularly - it is recommended to change them every 90 days. Check any connections for damage. If you can see any damage to the connections, wires, or motors then the damage needs to be repaired immediately in order to keep your HVAC system safe and properly functioning.

You should annually inspect your HVAC system and ducts to see if there is visible mold, a surplus of dust and/or debris, and rodent infestation. Signs of a rodent infestation would be feces and odors in your system or noises occurring in the system. If your HVAC system and ducts have any of these signs then it is time to call in the professionals. SERVPRO of Gadsden has highly trained cleanup and restoration technicians that will provide you with a free estimate for your HVAC system and ductwork.

If you notice that your system isn’t working as well as it normally does such as an increase in electrical bill costs or the system is running more often than usual then it may be time for a cleaning as well. If your system is regularly providing you with maintenance issues such as improper temperature or humidity issues, these may be signs or symptoms of your HVAC system needing a checkup.

SERVPRO of Gadsden understands the significance of a properly functioning HVAC and duct system. We want to help you do all you can to maintain your system. When you are in need of professional cleanup and restoration of your commercial ducts call SERVPRO of Gadsden 256-547-3778 for a free estimate.

Commercial Cleaning Services

11/9/2017 (Permalink)

Commercial Commercial Cleaning Services Commercial Carpet Cleaning

SERVPRO of Gadsden offers specialty cleaning services ranging from cleaning office upholstery to making storefront windows crystal clear. We have the specialized training and products to get your commercial or residential property clean, safe, and healthy again.

A Clean Business Keeps Customers Coming Back
Your business represents you.  A clean and attractive business keeps customers coming and leaves a positive impression. SERVPRO of Gadsden wants every inch of your facility to sparkle and shine. 

Our commercial specialty cleaning services include:
•    Air Ducts and HVAC
If your HVAC has been operating for some time without attention, it could be circulating dust, pollen, odors, dirt, debris, and other contaminants.
•    Biohazard and Sewage
SERVPRO is trained to safely remove biohazards and dispose of them properly in accordance with OSHA and health regulations.
•    Trauma and Crime Scene
Many times, crime and accident scenes have blood and other biohazard contaminants that pose a serious health risk. SERVPRO of Anniston will respond immediately and has the specialized training, protective equipment, and experience to safely clean trauma and crime scenes.
•    Carpet and Upholstery
Even the highest-quality carpet and upholstery can show soiling over time. Protect your investment by calling us to clean and maintain your carpet and upholstery.
•    Drapes and Blinds
We carefully inspect and test fabrics to determine which of SERVPRO’s five cleaning methods is best suited to your fabrics. 
•    Ceilings, Walls, and Hard Floors
Ceilings and walls are exposed to dirt and dust, pet dander, cooking oils and grease, cigarette smoke, and other contaminants. Your heating and air conditioning system can distribute these contaminants throughout your property.
•    Odor Removal and Deodorization
SERVPRO teaches IICRC technical classes in the proper removal of odors. Masking and other short cuts don't work when your odor problem is serious or persistent.
•    Vandalism
Often simple acts of vandalism, like breaking a window, can cause significant water and mold damage if not addressed in a timely manner.


We’re Here Whenever You Need Us 
The team at SERVPRO Gadsden also has specialized training and experience in water damage restoration services, fire damage restoration services, mold remediation, commercial services, and natural disaster cleanup. 

Call SERVPRO of Gadsden at 256-547-3778 anytime.

How SERVPRO Can Help Prepare Your Business for Potential Disaster

11/9/2017 (Permalink)

Commercial How SERVPRO Can Help Prepare Your Business for Potential Disaster As many as 50% of businesses close down following a disaster, according to the latest research.

You can’t plan when an emergency will arise, but you can prepare for it before it does. This is especially important if you are a business owner. When a disaster occurs in your business, everything screeches to a halt. You are no longer able to help your customers and clients. You are no longer able to offer your services. You are no longer bringing in an income. Business has been interrupted and, depending on the extent of the damage, you may be looking at a long road to recovery – not just for remediation, but also to get your business back to where it was before the disaster happened.

So, what can you do to prevent an emergency situation from shutting down your business? While you can’t necessarily prevent disaster from occurring, you can prepare for what to do when it does. Knowing what to do and what to expect in advance is the key to timely mitigation and can minimize how fire and water affect your business.

That is where SERVPRO of Gadsden can help.  We can establish a plan for your business using our ERP, or Emergency READY Profile.

  • A no cost assessment of your facility. This means there is no need to allocate funds, giving you a great value at no cost.
  • A Profile Document containing only the crucial information you will need in case of an emergency. It doesn’t take very long to complete, but it will save you a lot of time if you ever need it.
  • A guide to help you get back into your building following a disaster. By having an immediate plan of action, you can help minimize downtime.
  • Identifies the line of command for authorizing work to begin. This saves time so that we can begin the work of mitigating the damage immediately, which can save you both time and money.
  • Provides important facility details such as priority contact information, priority areas, and shut-off valves. Having a quick reference of what to do, how to do it, and who to call provides solutions in advance of an emergency so that during the emergency you are “Ready for whatever happens.”

Ready to set up an Emergency READY Profile for your business? Give SERVPRO of Gadsden a call today! (256) 547-3778 

https://ready.SERVPRO.com/

Who Can Restore Important Documents?

11/9/2017 (Permalink)

Commercial Who Can Restore Important Documents? We can save your records and paperwork after a disaster.

SERVPRO can!

SERVPRO of Gadsden uses a process called Sublimation when saving your important documents. What we do is first stabilize your records by freezing them and then inventory or cataloging takes place.

The actual process of sublimation is a freeze drying procedure that causes the ice in the frozen documents to convert directly to vapor using a combination of temperature control and pressure. The vapor is then immediately extracted which allows the vapor to bypass the liquid state and ensures your document will be dry.

Most documents will never look brand new again, but the document restoration service SERVPRO provides does produce a usable document that can then be restored or filed and reused in its original capacity. 

SERVPRO offers the resources to each of  the clients in all stages of their needs. We will walk you through each step of the process.

We will make it, "Like it never even happened." Just call SERVPRO at 256-547-3778

Faster To Any Size Disaster

11/9/2017 (Permalink)

Fire Damage Faster To Any Size Disaster 24/7...365

Mitigation requires quick action. The faster SERVPRO of Gadsden arrives on-site to perform fire, smoke, and soot cleanup and restoration, the better the results—including lower claim costs. Within four hours of loss notification, SERVPRO of Gadsden will be on-site to help ensure a fire damage is handled by utilizing the following services.

Structural Cleaning

After a smoke or fire damage, ceilings, walls, woodwork, carpeting, and floors will often need a thorough cleaning. SERVPRO of Gadsden will pretest to determine the extent of damage, then use the specific equipment and cleaning products required to clean and protect the different types of surfaces found in your insured’s structure.

Contents Cleaning

All of the restorable contents in affected areas will be professionally cleaned and deodorized. This includes area rugs, furniture, draperies, and upholstery. SERVPRO of Gadsden can provide wet or dry cleaning services. Additionally, all the other restorable contents will be cleaned and deodorized to preloss condition. This includes electronics, art, wood furniture, kitchen items, clothing, bedding, and much more. Finally, SERVPRO of Gadsden can provide an inventory list of all “to be claimed” items for your insured.

Deodorization

SERVPRO of Gadsden provides specialized services that rid your insured’s home or place of business of offensive odors left by fire or smoke damage. SERVPRO of Gadsden does not merely cover up lingering odors with a fragrance; they seek out the sources of the odor and remove them.